Personal and Interpersonal Skills

This course is to equip the learner with the knowledge, skill and competence to interact constructively with people, from a position of self-awareness and social sensitivity, in a limited range of social contexts.

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Course Description

This course is to equip the learner with the knowledge, skill and competence to interact constructively with people, from a position of self-awareness and social sensitivity, in a limited range of social contexts.

 Aims & Objectives

  • Develop a sense of self-knowledge and self-awareness
  • Understand and demonstrate decision-making skills
  • Communicate assertively.

Module Content

Self-awareness
  • Compile a personal profile.
  • Design a personal plan of action.
  • Distinguish between personal rights and responsibilities.
  • Recognise the main social and cultural factors which can influence identity.
Decision-making
  • Illustrate that decisions are a normal part of everyday life.
  • Identify a range of decision-making styles.
  • Reflect on the experience gained from personal decisions taken.
Assertive Communication
  • Explore the nature of passive behaviour.
  • Explore the nature of aggressive behaviour.
  • Explore the nature of assertive behaviour.
  • Demonstrate the effectiveness of aggressive, passive and assertive behaviour.
  • Outline the characteristics of effective listening.
  • Identify the key stages involved in the negotiation process.

Please Note:

This course is offered free of charge to social welfare recipients subject to a minimum number of participants.

About Instructor

Alice Quinlan

Alice Quinlan

Manager Mobile IT

PGCE (Post Graduate Certificate in Education) Graduate Diploma Advanced Materials BSc Applied Physics Alice has over 10 years’ experience as a trainer and has been the manager of Mobile IT for the past two years. During that time, she has been responsible for organising courses, curriculum design and recruiting and pre-screening for courses, running courses and ensuring sufficient support post course.

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