Supervison Management Essentials

The course provides supervisors with an opportunity to evaluate their roles and the skills  required to lead a team or  department.

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Course Description

The course provides supervisors with an opportunity to evaluate their roles and the skills  required to lead a team or  department.

Topics covered during the two-day programme  include:

  • Leadership, management, coaching and mentoring-  How do they  differ?
  • Personal management of time and work priorities
  • Linking personal and team performance to the achievement of business objectives
  • Using cloud applications to monitor performance
  • Evaluating and troubleshooting 360 degree communication with direct reports, colleagues and line managers
  • Managing direct report performance  and productivity
  • Employment policies and procedures-  staying  compliant
  • Conducting performance appraisals and work reviews
  • Handling poor performance, disciplinary issues and team conflicts
  • Setting targets for professional development and growth

About Instructor

Alice Quinlan

Alice Quinlan

Manager Mobile IT

PGCE (Post Graduate Certificate in Education) Graduate Diploma Advanced Materials BSc Applied Physics Alice has over 10 years’ experience as a trainer and has been the manager of Mobile IT for the past two years. During that time, she has been responsible for organising courses, curriculum design and recruiting and pre-screening for courses, running courses and ensuring sufficient support post course.

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