The new ‘DIGITAL SKILLS FOR CITIZENS’ scheme aims “To provide citizens who have never used the internet with the confidence, motivation and skills to reap the benefits of participating in today’s digital world”.

Programme A: Productive Use of Digital Skills (6 Hours) – All topics under Programme A are compulsory.

 Introduction to the internet
 Internet safety & security
 Email
 Search engines and websites
 Online government services
 Conducting everyday transactions
 Online voice and video calls
 Use of “Apps”.

Programme B: Lifestyle Choices (4 Hours) – Trainees should be given the opportunity to select a minimum of two topics from Programme B.

 Specific government online services
 Social Media
 Video, TV and Radio
 Shopping online
 Instructional videos on YouTube
 Online banking, including the process and security safeguards
 Digital photography
 Revision of one or more of the topics under Programme A.