This course is to equip the learner with the knowledge, skill and competence to interact constructively with people, from a position of self-awareness and social sensitivity, in a limited range of social contexts.

 Aims & Objectives

• Develop a sense of self-knowledge and self-awareness
• Understand and demonstrate decision-making skills
• Communicate assertively.

Module Content

Self-awareness

• Compile a personal profile.
• Design a personal plan of action.
• Distinguish between personal rights and responsibilities.
• Recognise the main social and cultural factors which can influence identity.

Decision-making

• Illustrate that decisions are a normal part of everyday life.
• Identify a range of decision-making styles.
• Reflect on the experience gained from personal decisions taken.

Assertive Communication

• Explore the nature of passive behaviour.
• Explore the nature of aggressive behaviour.
• Explore the nature of assertive behaviour.
• Demonstrate the effectiveness of aggressive, passive and assertive behaviour.
• Outline the characteristics of effective listening.
• Identify the key stages involved in the negotiation process.

Please Note:

This course is offered free of charge to social welfare recipients subject to a minimum number of participants.